Shipping & Payment

Most orders are processed and shipped within 48 hours Monday - Friday.

All postal items are properly packaged to ensure the integrity of the contents being posted.

Expected Delivery Dates 

Priority International Mail:

UK / Europe: 5 - 7 business days after order processing not including weekends or holidays

USA / Canada / Australia: 7 - 9 business days

Other countries worldwide: 7 - 14 business days

Standard shipping via postal services (USPS, Royal Mail, Canada Post, Australia Post, etc.) with tracking number and delivery confirmation.

Cancellation Policy

Orders may be canceled prior to processing by the merchant account without penalty. All sales are final once an order has been processed by the merchant account gateway service and or has been shipped. We will accept returns with 14 day money back guarantee. Also see: Returns Repairs and Exchanges below.

Returns Repairs and Exchanges

Items must be new and unused. If returned in used or damaged condition fees may be charged for damage to such items. Defective items are subject to our inspection before a refund or exchange is approved. Please contact us directly for customer and technical support or repairs before returning items.

Secure Shopping

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via 2048-bit Secure Socket Layer (SSL) technology and then encrypted as tokens into our databases to be only accessed as stated in our Privacy Policy.

Inspirit Energy s.r.o., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") adhere to strict industry standards for payment processing, including:

2048-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.

Purchases

We reserve the right to refuse sales to anyone at our sole discretion. Purchase of our products, wholesale, singly or in bulk, does not imply a formal business association with Inspirit Energy s.r.o. Wholesale and Bulk purchases or affiliate program purchases are subject to a commission or reduced cost to the buyer and are not for territory or the "right" to sell our products, nor does it convey distributorship or dealer arrangements.

All bulk purchases will be taxed as is applicable. Any purchaser of our products, who then resells such products or by-products, does so at their sole discretion, and is solely liable for their actions in so doing without exception, and does not constitute a joint venture, partnership, employment, or agency relationship between you and Inspirit Energy s.r.o. as a result of this Agreement as per our Terms of Use. For more information please email us.

Limitations (International Locations)

For products shipped internationally, please note that product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; You are responsible for assuring that the product can be lawfully imported to the destination country.

Privacy (International Locations)

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

Customs, Duties, and Taxes (International Locations)

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Inspirit Energy s.r.o., the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the EU may be subject to import taxes and duty levied by the destination country. Currently, there are no duties applied on our shipments. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Returns & Replacements (International Locations)

The above terms also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please email us.

Waiver: European Union Notices

To the fullest extent permitted by law, if you are located in a member state of the European Union, you waive all notices, acknowledgments and confirmations relative to contracting by electronic means which may be required under Articles 10(1), 10(2), 11(1) and 11(2) of EU Directive 2000/31/EC as implemented in Your jurisdiction in respect of Your use of the Inspirit Energy s.r.o. Web Sites and or services.

Your Consent

By using our site, you consent to these Shipping & Payment Policies.

These Terms were last modified on November 17, 2017 at 4:30 PM Pacific Time.